‎FAQs

You can go through our website on the 'Book Now' button, give us a call or send us an email. You can find all contact information on the 'Contact' menu above.
No deposit is required for the semi private cruises, you can make a reservation and pay the day of the cruise. Regarding the private cruise, the payment arrangement is made with our office.
You can pay either by card, via PayPal or cash, in advance or on the spot.
Your good mood and some sunscreen; we provide everything else. Do not forget to have your ID or Passport with you so that we can do the identification process according to the instructions of the local authorities. A copy of your identification or a picture on one of your devices is also accepted.
There is a free cancelation policy 24 hours before the cruise. You can also check our Cancelation Policy on the equivalent link on our 'Contact' page.
We will reschedule if you have the time, otherwise we will cancel without any fee.
Do not worry at all! Our experienced crew is here to initiate you to the world of sailing. All the safe means and assistance you may need are provided on board.
Our package is all inclusive. We do provide a freshly prepared meal on board and drinks on board. Every package includes different flavors prepared on board during the cruise, using fresh local products.
No, sailing with Epsilon is an all-seasons activity, as we offer high quality boat cruises also during winter.
There is information available in special forms on all our boats translated into 7 languages, that you should know about the cruise but also what you should pay attention to on the boat.
At Epsilon Yachting, we pride ourselves on delivering a superior customer experience. Integral to that experience is providing a safe and comfortable environment for our guests and employees. From the very first moment, we are constantly updated with the guidelines from Greek authorities and international health organizations, to make sure we follow their health precautions related to COVID-19. We have created a new functional model adapted to current conditions due to the outbreak. Security measures are applied in a way that does not compromise the unique experience of our cruises.
Sure! We do have swimming stops; you can choose whether you will swim or enjoy the sun on the deck. Please inform the crew about your swimming skills and they will advise accordingly.
In case of seasickness, we can provide a chewing gum and tricks to make you feel better. The crew is at your disposal for any further assistance.
You are more than welcome to get on board with your little ones. All boats have the specifications to serve the children and always with the assistance of the crew.
Sure, but keep in mind that under sail, pets should always be tethered to the boat. They must be trained not to leave the cockpit unless for using the toilet, accompanied by a human. Space under the sprayhood or wedged between the cockpit seats and the steering pedestal works well for some pets